Refund policy

Activewear Return Policy

Return Eligibility

• Returns are eligible for STORE CREDIT ONLY.
• Returns must be initiated within 7 days of purchase.
• We do accept exchanges
• Item Condition: Items must be unworn, unwashed, and have all original tags attached.

How to start a return:

• Email us @info@vonliv.co and provide your order #
  
• Customers are responsible for all return shipping costs.
• The cost of the return shipping label will be deducted from your final refund amount.

Return Condition Requirements

All returned items must be in perfect, unworn condition:

• No makeup stains
• No deodorant marks
• No perfume scent
• No cigarette smell
• No pet hair
• No stains of any kind

Items not meeting these requirements will not be accepted.

Skateboards Return Policy

All art is made to order hence all sales are final. Wood, as a natural material, has inherent distinctions and variations in grain, pattern, texture, color, with each piece being unique. These natural variations are not flaws or defects; instead, they contribute to the unique beauty and richness of each of our products. While we strive for consistency, we cannot guarantee that each item will be identical to what is shown in images or previous orders. By purchasing our products, you acknowledge and appreciate these natural variations and agree that they are not considered as defects.