Shipping policy

Shipping Policy

Thank you for choosing Von Liv.

Von Liv is a U.S.-based company specializing in handcrafted skateboard art and unique home décor. Every skateboard piece is individually made and professionally finished in-house to ensure the highest level of quality and craftsmanship.

Production Time

All products are made to order. Current production times are approximately 4-6 weeks from the date an order is placed. Production times may vary during periods of high order volume, holidays, or unforeseen manufacturing delays.

Because each piece is handcrafted, production time is separate from shipping and delivery time.

Shipping & Delivery

Once your order has been completed and passed our quality control process, it will be carefully packaged and shipped via UPS Ground.

Customers will receive a shipping confirmation email containing tracking information as soon as the order has been dispatched.

After shipment, orders typically arrive within 1-5 business days, depending on the destination and UPS transit schedules. Please note that delivery estimates begin once the package has shipped and do not include production time.

Tracking Information

Tracking information is automatically sent to the email address provided at checkout once the shipping label has been created and the package has been accepted by UPS.

Important Information

* Production time and shipping time are separate estimates.
* Delivery dates are not guaranteed and may be affected by weather, carrier delays, holidays, or other circumstances beyond our control.
* Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete.

If you have any questions regarding your order status, please contact us and our team will be happy to assist you.

Thank you for supporting Von Liv.